Career Experience
With over six years of experience in Instructional Design and Technology at a large institution - UMass, with instructors and students coming from various backgrounds, on subjects across many fields, I have developed a strong commitment to embracing and promoting diversity, prioritizing accessibility in my design work to ensure all the final products are user-friendly and address various learner’s needs as well as quality assured to be engaging and effective.
2020 - Present
Instructional Designer
University of Massachusetts Amherst - I.D.E.A.S
Initiate, lead, and successfully deliver projects across different scales and conceptions: from developing on-demand training courses for all UMass community users to fostering a large/complex Moodle courses focus group to optimize the institution’s LMS migration experience from Moodle to Canvas
Promote accessibility and learner-centric approach by developing asynchronous self-paced learning modules to serve as an alternative for live workshops
Empower UMass instructors by providing expert guidance and consultation on course design and development, utilizing innovative instructional design principles
Design and deliver instructor development workshops covering various topics from singular technology training such as How-Tos in Canvas to comprehensive technology training with pedagogy such as developing engaging asynchronous activities with H5P
2019 - 2020
Instructional Designer
University of Massachusetts Amherst - University Without Walls
Designed and developed self-guided learning modules in Blackboard and Moodle
Optimized and delivered webinars for UMass faculties on topics for online teaching professional development
Based on OSCQR and QM rubrics, instructional design theories, and UDL principles, troubleshooting with faculties regarding online courses in Moodle and Blackboard to provide feedback and explicit improvement plans.
Created customized worksheets and best-practice checklists based on instructor and student's needs
2018 - 2019
Instructional Designer
University of Massachusetts Amherst - Workplace Learning and Development
Provide pedagogical and technical guidance to SMEs designing and developing hybrid and online courses
Prioritize, sequence, and multi-task on training projects: 1 training program including 12 self-paced, completion-based Moodle courses, 3 self-guided learning Moocs on Drupal…
Troubleshoot with instructors on training materials and programs through iterative course revisions, rebuilt interactive self-guided online courses, ensured effective conversion of face-to-face Instructor-Led Training to Learner-Centric Online Learning
Devoted to promoting Learner-Centric learning, facilitates SMEs to create scenarios-based assessment methods to prepare students for real-life challenges
Drive improvement in accessibility of online courses and documents, create multiple worksheets, and video tutorials, and provide micro workshops for SMEs, aiming to achieve SMEs’ self-sufficiency
2018
Educational Technology Consultant
University of Massachusetts Amherst - Instructional Media Lab
Support instructors in using different educational tools (eg. Moodle, Echo360, iClicker, etc.) to enhance their teaching
Troubleshooting with instructors and teaching assistants about LMS (Learning Management System), various educational technologies, and digital tools
Accomplished a documentation website to record frequently asked questions, as well as best practices, and share practical instructional design theories & tools based on real-life working experience